Refund & Dispute Policy
Refund Eligibility
Refunds for software development services are handled on a case-by-case basis depending on the scope of services provided. We understand that each project is unique, and we strive to ensure customer satisfaction.
When Refunds May Be Issued
- Services were not delivered as agreed upon in the contract
- Work has not yet commenced on a project
- Technical issues prevent the delivery of services
Dispute Handling
If you have concerns about billing or the services provided, please contact us immediately at support@involvedinnovation.com. We are committed to resolving any disputes fairly and promptly.
How to Request a Refund
To request a refund, please email support@involvedinnovation.com with the following information:
- Your name and contact information
- Project or service details
- Reason for the refund request
- Any relevant documentation
Customers should contact support@involvedinnovation.com with any billing or dispute questions. We typically respond within 1-2 business days.